Data Protection Policy

Bpk48 Privacy Policy

Your personal data is our top priority. The bpk48 Privacy Policy clearly sets out how your information is collected, why it is used, and how it is kept secure.

Last Updated: January 2026 | Bengali Version
Important: By using the bpk48 platform, you agree to this Privacy Policy. Please read it in full.

1What information do we collect?

From the outset, the bpk48 Privacy Policy is clear — we only collect the information needed to provide our services. No additional data is collected without your consent. When you register on the bpk48 platform or use our gaming services, the following information may be collected.

Information provided directly by you:

  • Full name and date of birth (for age verification)
  • Mobile number (must match your Mobile Banking/Nagad/Rocket registration)
  • Password (stored in encrypted form)
  • National ID or passport number (for KYC verification)
  • Bank or mobile banking account details (for payments)

Automatically collected information:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Information on time spent on the platform and pages visited
  • Gaming History & Transaction Data
  • Cookie & Session Data
bpk48 never stores your full bank card number or CVV. Payment details are processed directly through the mobile banking gateway.

2How do we use your information?

Under the bpk48 Privacy Policy, collected data is used only for defined, legitimate purposes. We never sell your information or share it with third parties unnecessarily.

Data Type Purpose of Use Legal Basis
Identity Information Account Registration & KYC Verification Contractual Necessity
Contact Information Support & Notifications Legitimate Interest
Payment Information Deposit & Withdrawal Processing Contractual Necessity
Gaming History Fraud Prevention & Bonus Verification Legal Obligations
Device Information Security & Fraud Detection Consent
Usage Pattern Platform Improvement & Personalization Consent

We always obtain your prior consent before sending marketing or promotional communications. You may withdraw this consent at any time.

3Data Sharing Policy

A core principle of the bpk48 Privacy Policy is that we never sell your personal data. However, there are specific circumstances where sharing information is legally required or essential to delivering our services.

  • Payment Provider: Information required to process Mobile Banking, Nagad, Rocket, and bank transfer transactions.
  • Identity Verification Service: Licensed third-party verifier for the KYC process.
  • Law Enforcement Agencies: Based on a court order or government directive.
  • Regulatory Authority: For audits and reviews by the licensing regulatory authority.
  • Technology Partner: Software providers that support platform operations (bound by strict confidentiality agreements).
All third-party partners are required to comply with bpk48's privacy standards. Under no circumstances may they use your information for their own purposes.

4Cookie & Tracking Policy

Bpk48 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the platform. Various types of cookies are used in accordance with our Privacy Policy.

  • Essential Cookies: These are required to maintain your login session and ensure security. These cookies cannot be disabled.
  • Functional Cookies: To remember your preferences and settings (such as language selection).
  • Analytical Cookies: To analyze user behavior and improve the platform.
  • Marketing Cookies: To show you relevant notifications and offers (subject to your consent).

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.

5Data Protection Measures

The bpk48 Privacy Policy places data protection at the highest priority. We use industry-standard security technology to keep your data safe.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Password Hashing: Passwords are hashed and stored using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): OTP-based login for an added layer of security.
  • Firewall & IDS: Advanced firewall and intrusion detection systems.
  • Regular Audits: Regular reviews conducted by third-party security experts.
  • Data Backup: Encrypted backups stored across separate geographic locations.
In the event of a data breach, affected members and the relevant regulatory authority will be notified within 72 hours.

6Your Data Rights

Under the bpk48 Privacy Policy, you have clear rights over your own data. We fully respect and uphold those rights.

Right to Access Data

You have the full right to view the information we hold about you. Submit a request to support and it will be provided within 30 days.

Right to Rectification

You have the right to correct any inaccurate or incomplete information. Submit a request through your account settings or via support.

Right to Erasure

You may request deletion of your data under certain circumstances. Some data may be retained due to legal obligations.

Right to Restrict Processing

You can opt out of data processing for marketing communications or analytics, except where required for contractual purposes.

Right to Data Portability

You may request an export of your data in a machine-readable format (CSV/JSON).

Right to Object

You have the right to object to the use of your data for specific purposes and to withdraw your consent at any time.

7Third-Party Services

The bpk48 platform integrates certain third-party game providers and software. When using these services, specific technical data (such as session tokens) may be shared. However, your personally identifiable information is never shared with these parties.

  • Game providers receive only the data necessary to manage gaming sessions.
  • Analytics tools use anonymized data; no personally identifiable information is attached.
  • Payment gateways (Mobile Banking, Nagad, Rocket) operate under their own privacy policies.
  • Bpk48 is not responsible for the privacy policies of any third-party websites that may be linked from our platform.

8Data Retention Period

Under the bpk48 Privacy Policy, we do not retain your data longer than necessary. Specific retention periods apply to different types of information.

Data Type Retention Period Because
Account Information For as long as the account remains active Service Delivery
Transaction Records 7 years Financial Regulations
KYC Documents 5 years Regulatory Requirements
Gaming History 3 years Fraud Prevention
Support Contact 2 years Service Improvement
Marketing Data Until consent is withdrawn Marketing Activities

Data is securely deleted or anonymized once the retention period expires.

9Child Protection Policy

The bpk48 platform is intended for users aged 18 and above. Our Privacy Policy takes a strict stance on protecting the data of minors.

  • Age verification is mandatory at the time of registration.
  • No data belonging to minors is knowingly collected.
  • Any account found to belong to a person under 18 years of age will be suspended immediately.
  • Parents can contact our support team to report any suspicious accounts.
If you suspect a minor is using this platform, please notify our support team immediately.

10Contact & Complaints

For any questions or concerns about the bpk48 Privacy Policy, or to exercise your rights, please contact our dedicated privacy team. We are committed to responding to all requests within 30 days.

  • Email: [email protected]
  • General Support: [email protected]
  • Live Chat: Available at the bottom-right corner of the platform (24/7)
  • Response Time: An initial response is typically provided within 72 hours.

This Privacy Policy was last updated in January 2026. Members will be notified of any significant changes.

Why we Trusted?

Bpk48's Privacy Policy isn't just words — it's backed by every technical measure we put in place.

256-bit SSL Protection

All information is protected by state-of-the-art SSL encryption. Every exchange of data between your browser and our servers is fully encrypted.

Transparent KYC Process

The identity verification process is fully transparent. Your documents are used solely for verification purposes and are stored securely.

Mobile Banking Security

Your PIN or password for Mobile Banking, Nagad, and Rocket is never stored on bpk48's servers.

No Sale of Data

Under no circumstances do we sell your personal data to third parties. This is a non-negotiable principle of our Privacy Policy.

Regular Security Audits

Independent security experts regularly review our systems. Any vulnerabilities identified are resolved promptly.

Privacy Support in Bengali

Our support team is available 24/7, seven days a week, to assist you with any privacy-related questions.

General FAQ

Answers to the most frequently asked member questions about our Privacy Policy.

No, never. The most fundamental principle of bpk48's privacy policy is that we never sell your personal data to third parties. Your information is used solely for service delivery and legal compliance.

Yes, you may request deletion of your data. However, transaction records must be retained for a specified period (7 years) in accordance with financial regulations. All other data will be deleted within 30 days of your request.

Yes. Your password is never stored in plain text. It is hashed using the bcrypt algorithm, which means even our staff cannot view your actual password.

Essential cookies cannot be disabled as they are required for login sessions and security. Disabling analytics and marketing cookies may slightly affect your platform experience — for example, you may see fewer personalized offers.

Yes. In the event of a data breach, we will notify affected members via their registered mobile number or email within 72 hours and provide guidance on the necessary precautionary steps to take.

Every promotional SMS or email includes an unsubscribe option. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
Safe Gaming Environment

Your data is protected,
Play with complete peace of mind!

Enjoy a fully secure gaming experience under bpk48's Privacy Policy. Register in just a few minutes via Mobile Banking or Nagad.

SSL Encrypted
No Sale of Data
24/7 Bangla Support
বাংলা